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AI Glossary: Plain-English Definitions

The quick take

Short on time? Here’s the whole article in four lines.

  • You don’t need to memorize any of this to use AI well.
  • Five terms cover most conversations: AI, chat assistant, prompt, model, and hallucination.
  • Bookmark this page and come back when a word trips you up.
  • New jargon appears constantly. If a word isn’t here, ask an AI to explain it in plain English. It’s good at that.

The five you’ll hear most

TermWhat it meansExample
AI (artificial intelligence)Software that learns patterns from examples instead of following fixed rulesAutocorrect guessing your next word
Chat assistantAn AI you talk to by typing (or speaking), like textingClaude, ChatGPT, Gemini
PromptWhatever you type to the AI: a question, request, or instruction“Write a thank-you note to a new client.”
ModelThe “brain” behind a tool. Companies release new versions, like phone updatesOne company may offer a fast model and a more powerful one
HallucinationWhen AI states something false as if it were trueInventing a statistic or a book that doesn’t exist

Everything else, A to Z

TermWhat it meansExample
AgentAI that can take steps on its own, not just answerResearching flights and filling in a booking form for you to approve
APIA behind-the-scenes connection that lets software talk to an AIHow an app adds a “summarize” button powered by someone else’s AI
AutomationA “when this happens, do that” rule that runs a task on its own. AI can make it smarter, like drafting a replyA new sign-up gets added to your spreadsheet automatically
BenchmarkA standard test used to measure and compare what AI models can doA set of coding problems every new model is scored on
Containment (sandbox)A walled-off test space meant to keep an AI from reaching anything outside itLetting an agent practice on a pretend computer instead of real systems
ContextThe background information you give the AI“I’m a florist, and my customers are mostly brides.”
Context windowHow much the AI can keep in mind at once in one chatWhy a very long chat may “forget” what you said at the start
Frontier modelThe most advanced AI models available at any given timeThe newest top models from companies like Anthropic, OpenAI, and Google
Generative AIAI that creates new things: text, images, audio, videoWriting a blog draft or making an illustration
GraderThe program or person that scores an AI’s work during training or testingA checker that marks an answer right or wrong
GuardrailsSafety limits built into an AI to keep it from doing harmful thingsRefusing to help someone break into a computer system
InstanceOne running copy of a model. Many instances of the same model can work at onceA thousand agents, all the same model, each on its own task
LLM (large language model)The kind of AI behind chat assistants, trained on huge amounts of textThe technology inside Claude, ChatGPT, and Gemini
MemoryA feature that lets an assistant remember facts about you between chatsRemembering that you run a bakery
Multi-agent systemMany AI agents working together and coordinating, sometimes called a swarmAgents splitting up a big research project and sharing notes
MultimodalAI that handles more than text, like images, audio, or files. Not to be confused with “multi-model,” which means a tool that uses several different AI models behind the scenes.Uploading a photo of a receipt and asking what you spent
Open model (open-source model)AI that anyone can download and run themselvesOften used by developers or privacy-focused businesses
Reinforcement learningTraining an AI by rewarding results you want, a bit like praising a pet for a trickScoring answers so the AI learns which kind to give
Reward hackingWhen an AI finds a shortcut that earns the reward without doing the task the way people intendedChanging a test so it passes, instead of fixing the problem
TrainingHow an AI learns, by studying enormous numbers of examplesReading billions of pages before you ever use it
Training dataThe examples an AI learned fromBooks, websites, articles, code
TokenA chunk of text, about three-quarters of a word, that AI countsWhy some tools have limits like “100,000 tokens”
Web searchA feature that lets an assistant look things up online before answeringChecking today’s business hours instead of guessing

Where to go next