Privacy Policy

Our Commitment to Your Privacy

At Prosprr, transparency isn't just a value—it's how we operate. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. We've written this in plain language because we believe you deserve to understand exactly how your information is handled.

1. Information We Collect

1.1 Information You Provide to Us

When you sign up for our newsletter or educational content:

  • Name and email address
  • Communication preferences
  • Areas of interest in AI education

When you engage with our coaching or consulting services:

  • Contact information (name, email, phone number)
  • Business information (industry, company size, current challenges)
  • Payment information (processed securely through third-party providers)
  • Communication records from our coaching sessions and consultations

When you join our community:

  • Profile information you choose to share
  • Community participation and interactions
  • Feedback and questions you submit

When you contact us:

  • Any information you include in your message
  • Your contact details for our response

1.2 Information Collected Automatically

When you visit our website:

  • Device information (browser type, operating system)
  • Usage data (pages visited, time spent, links clicked)
  • IP address and general location information
  • Cookie data (see our Cookie Policy section below)

2. How We Use Your Information

We use your information to:

2.1 Provide Our Services

  • Deliver newsletters, educational content, and resources you've requested
  • Facilitate coaching sessions and consulting services
  • Manage community access and participation
  • Process payments for services
  • Respond to your inquiries and support requests

2.2 Improve Your Experience

  • Personalize content and recommendations based on your interests
  • Understand how our website and services are used
  • Develop new educational resources and services
  • Optimize our website performance and user experience

2.3 Communicate With You

  • Send educational content you've subscribed to receive
  • Share updates about Prosprr services and offerings
  • Provide important information about your account or services
  • Request feedback to improve our offerings

2.4 Legal and Business Operations

  • Comply with legal obligations
  • Protect our rights and prevent fraud
  • Maintain business records
  • Fulfill contractual obligations

3. Our Use of AI in Data Processing

In keeping with our mission, we use AI tools (including Anthropic's Claude) to help us:

  • Develop educational content and resources
  • Analyze anonymized usage patterns to improve our services
  • Generate personalized learning recommendations
  • Enhance our communication and support

Important: We never share your personally identifiable information with AI systems for training purposes. When we use AI to assist with content creation or service improvement, we either use anonymized data or keep your information entirely separate from AI processing.

4. How We Share Your Information

We respect your privacy and do not sell your personal information. We share information only in these specific circumstances:

4.1 Service Providers

We work with trusted third-party service providers who help us operate our business, including:

  • Email marketing platforms (for newsletter delivery)
  • Payment processors (for secure transaction handling)
  • Website hosting and analytics services
  • Community platform providers
  • Customer relationship management tools

These providers are contractually obligated to protect your data and use it only for the services they provide to us.

4.2 Legal Requirements

We may disclose information when required by law, such as:

  • In response to valid legal processes (subpoenas, court orders)
  • To protect our rights, property, or safety
  • To prevent fraud or security threats
  • To comply with regulatory requirements

4.3 Business Transfers

If Prosprr is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4.4 With Your Consent

We may share information for purposes you've explicitly approved.

5. Your Privacy Rights

You have control over your personal information. Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Portability: Receive your data in a portable format
  • Restriction: Request that we limit how we use your information
  • Objection: Object to certain types of data processing

To exercise these rights, contact us at contact@prosprr.ai. We'll respond within 30 days.

6. Email Communications and Opt-Out

6.1 Newsletter Subscriptions

Every email we send includes an unsubscribe link. Clicking it will immediately remove you from that mailing list.

6.2 Transactional Emails

If you're a client or community member, we may need to send service-related emails (payment confirmations, account updates). These aren't marketing communications and are necessary for providing our services.

6.3 Preference Management

You can update your communication preferences at any time by contacting us or using the preference center in our emails.

7. Cookie Policy

7.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience.

7.2 How We Use Cookies

Essential Cookies (Required): These cookies are necessary for our website to function properly and cannot be disabled. They enable core features like security, access to member areas, and form submissions.

Analytics Cookies (Optional): We use these to understand how visitors interact with our website, which helps us improve your experience. These cookies collect anonymized data about page visits, time spent, and user paths through the site.

Preference Cookies (Optional): These remember your settings and preferences (like language choice or accessibility settings) so you don't have to reset them each visit.

7.3 Your Cookie Choices

You can control cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored
  • Delete existing cookies
  • Block cookies from specific sites
  • Block all cookies

Note that blocking essential cookies may impact your ability to use certain website features.

8. Data Security

We take protecting your information seriously and implement industry-standard security measures:

  • Encryption of data in transit (SSL/TLS)
  • Secure data storage with access controls
  • Regular security assessments and updates
  • Limited employee access to personal information
  • Secure password requirements
  • Two-factor authentication for sensitive systems

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

  • Active clients and community members: For the duration of your relationship with us plus legal retention periods
  • Newsletter subscribers: Until you unsubscribe
  • Consultation inquiries: For up to two years to follow up on potential services
  • Financial records: As required by tax and accounting regulations (typically 7 years)
  • Website analytics: Typically 26 months, anonymized after 14 months

After retention periods expire, we securely delete or anonymize your information.

10. Children's Privacy

Prosprr's services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we've inadvertently collected information from a child, please contact us immediately at contact@prosprr.ai, and we will delete it.

11. International Data Transfers

Prosprr is based in the United States. If you're accessing our services from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have different data protection laws than your country of residence.

When we transfer data internationally, we use appropriate safeguards such as:

  • Standard contractual clauses approved by regulatory authorities
  • Ensuring service providers comply with recognized privacy frameworks
  • Implementing additional security measures for international transfers

12. California Privacy Rights (CCPA)

If you're a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to Know: What personal information we collect, use, disclose, and sell
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: We don't sell personal information, but you can opt out if this changes
  • Right to Non-Discrimination: We won't discriminate against you for exercising your rights

To exercise these rights, email contact@prosprr.ai or call us at the number listed on our Contact page.

13. European Privacy Rights (GDPR)

If you're in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation:

13.1 Legal Basis for Processing

We process your data based on:

  • Your consent (for newsletters and optional services)
  • Contract performance (for client services)
  • Legitimate interests (for website analytics and service improvement)
  • Legal obligations (for required recordkeeping)

13.2 Additional Rights

All the rights listed in "Your Privacy Rights" section above, plus the right to lodge a complaint with your local data protection authority.

13.3 Data Protection Officer

For GDPR-related inquiries, contact contact@prosprr.ai.

14. Third-Party Links

Our website may contain links to third-party websites, services, or resources. This Privacy Policy applies only to Prosprr. We're not responsible for the privacy practices of other websites. We encourage you to review their privacy policies before providing any personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify active subscribers and clients via email
  • Post a notice on our website for 30 days

We encourage you to review this policy periodically to stay informed about how we protect your information.

16. Contact Us

We're here to answer your privacy questions and help you exercise your rights.

For privacy inquiries:
Email: contact@prosprr.ai

For general questions:
Email: contact@prosprr.ai
Website: www.prosprr.ai

17. Acknowledgment

By using Prosprr's website and services, you acknowledge that you've read and understood this Privacy Policy and agree to its terms.

Thank you for trusting Prosprr with your information. We're committed to handling it with the care and respect it deserves.

Last Updated: January 24, 2026